Office for Mac applications provide a native app experience on the macOS platform. Each app is designed to work in a variety of scenarios, including states when no network access is available. When a machine is connected to a network, the applications automatically connect to a series of web-based services to provide enhanced functionality. The following information describes which endpoints and URLs the applications try to reach, and the services provided. This information is useful when troubleshooting network configuration issues and setting policies for network proxy servers. The details in this article are intended to complement the Office 365 URL and address ranges article, which includes endpoints for computers running Microsoft Windows. Unless noted, the information in this article also applies to Office 2019 for Mac and Office 2016 for Mac, which are available as a one-time purchase from a retail store or through a volume licensing agreement.
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Change the Load Behavior to '3.' Close the registry editor. Re-open the registry editor to ensure '3' is still there. The add-in should now load automatically at startup. Upgrade Vault Server and Vault Client to 2018.2. The Wikipedia app works with Word and Excel 2013 or later, on Word and Excel 2016 for Mac, on Word and Excel for iPad as well as on Word and Excel Online. RefWorks for Word - £11.99/y l The RefWorks app lets you insert in-text citations directly from your Word documents, move and remove citations and auto-generate or update your bibliography. The primary impact of this change is to compiled add-ins. Office add-ins (add-ins using the JavaScript-based APIs) are not impacted by this change. The work required to update your add-ins for 64-bit will vary based on the code. For example, any use of VBA's DECLARE statement to load external functions in compiled dynamic libraries will require.
Most of this article is tables detailing network URLs, type, and description of service or feature provided by that endpoint. Each of the Office apps may differ in its service and endpoint usage. The following apps are defined in the tables below:
Jun 04, 2019 The primary impact of this change is to compiled add-ins. Office add-ins (add-ins using the JavaScript-based APIs) are not impacted by this change. The work required to update your add-ins for 64-bit will vary based on the code. For example, any use of VBA's DECLARE statement to load external functions in compiled dynamic libraries will require. In Excel, choose ToolsTemplates and Add-ins.; In the Global Templates and Add-ins section, select the problem add-in. Make a note of its location under Full path:, then close Excel.; In the Finder, hold down the Alt key while clicking on the Go menu and choosing Library.Your user library folder will open. Navigate to the path you noted in the last step.
Error Loading Add Ins Word For Mac 2016 Free
The URL type is defined as follows:
Office for Mac default configuration
Installation and updates
The following network endpoints are used to download the Office for Mac installation program from the Microsoft Content Delivery Network (CDN).
First app launch
The following network endpoints are contacted on first launch of an Office app. These endpoints provide enhanced Office functionality for users, and the URLs are contacted regardless of license type (including Volume License installations).
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Note
The Office Configuration Service acts as an auto-discovery service for all Microsoft Office clients, not just for Mac. The endpoints returned in the response are semi-static in that change is very infrequent, but still possible.
Sign-in
The following network endpoints are contacted when signing in to cloud-based storage. Depending on your account type, different services may be contacted. For example:
Note
For subscription-based and retail licenses, signing in both activates the product, and enables access to cloud resources such as OneDrive. For Volume License installations, users are still prompted to sign-in (by default), but that is only required for access to cloud resources, as the product is already activated.
Product activation
The following network endpoints apply to Microsoft 365 Subscription and Retail License activations. Specifically, this does NOT apply to Volume License installations.
What's New content
The following network endpoints apply to Microsoft 365 Subscription only.
Researcher
The following network endpoints apply to Microsoft 365 Subscription only.
Smart Lookup
The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations.
PowerPoint Designer
The following network endpoints apply to Microsoft 365 Subscription only.
PowerPoint QuickStarter
The following network endpoints apply to Microsoft 365 Subscription only.
Send a Smile/Frown
The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations.
Contact Support
The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations.
Save As PDF
The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations.
Office Apps (aka add-ins)
The following network endpoints apply to both Microsoft 365 Subscription and Retail/Volume License activations when Office App add-ins are trusted.
Safe Links
The following network endpoint applies to all Office applications for Microsoft 365 Subscription only.
Crash reporting
The following network endpoint applies to all Office applications for both Microsoft 365 Subscription and Retail/Volume License activations. When a process unexpectedly crashes, a report is generated and sent to the Watson service.
Options for reducing network requests and traffic
The default configuration of Office for Mac provides the best user experience, both in terms of functionality and keeping the machine up to date. In some scenarios, you may wish to prevent applications from contacting network endpoints. This section discusses options for doing so.
Disabling Cloud Sign-In and Office Add-Ins
Volume License customers may have strict policies about saving documents to cloud-based storage. The following per-application preference can be set to disable MSA/OrgID Sign in, and access to Office Add-ins.
If users try to access the Sign-In function, they will see an error that a network connection is not present. Because this preference also blocks online product activation, it should only be used for Volume License installations. Specifically, using this preference will prevent Office applications from accessing the following endpoints:
To re-establish full functionality for the user, either set the preference to '2' or remove it.
Note
This preference requires Office for Mac build 15.25 [160726] or later.
Telemetry
Office for Mac sends telemetry information back to Microsoft at regular intervals. Data is uploaded to the 'Nexus' endpoint. The telemetry data helps the engineering team assess the health and any unexpected behaviors of each Office app. There are two categories of telemetry:
Microsoft takes your privacy very seriously. You can read about Microsoft's data collection policy at https://privacy.microsoft.com. To prevent applications from sending 'Usage' telemetry, the SendAllTelemetryEnabled preference can be adjusted. The preference is per-application, and can be set via macOS Configuration Profiles, or manually from Terminal:
defaults write com.microsoft.Word SendAllTelemetryEnabled -bool FALSE
defaults write com.microsoft.Excel SendAllTelemetryEnabled -bool FALSE
defaults write com.microsoft.Powerpoint SendAllTelemetryEnabled -bool FALSE
defaults write com.microsoft.Outlook SendAllTelemetryEnabled -bool FALSE
defaults write com.microsoft.onenote.mac SendAllTelemetryEnabled -bool FALSE
defaults write com.microsoft.autoupdate2 SendAllTelemetryEnabled -bool FALSE
defaults write com.microsoft.Office365ServiceV2 SendAllTelemetryEnabled -bool FALSE
Heartbeat telemetry is always sent and cannot be disabled.
Crash reporting
When a fatal application error occurs, the application will unexpectedly terminate and upload a crash report to the 'Watson' service. The crash report consists of a call-stack, which is the list of steps the application was processing leading up to the crash. These steps help the engineering team identify the exact function that failed and why.
In some cases, the contents of a document will cause the application to crash. If the app identifies the document as the cause, it will ask the user if it's okay to also send the document along with the call-stack. Users can make an informed choice to this question. IT administrators may have strict requirements about the transmission of documents and make the decision on behalf of the user to never send documents. The following preference can be set to prevent documents from being sent, and to suppress the prompt to the user:
defaults write com.microsoft.errorreporting IsAttachFilesEnabled -bool FALSE
Note
If SendAllTelemetryEnabled is set to FALSE, all crash reporting for that process is disabled. To enable crash reporting without sending usage telemetry, the following preference can be set:
defaults write com.microsoft.errorreporting IsMerpEnabled -bool TRUE
Updates
Microsoft releases Office for Mac updates at regular intervals (typically once a month). We strongly encourage users and IT administrators to keep machines up to date to ensure the latest security fixes are installed. In cases where IT administrators want to closely control and manage machine updates, the following preference can be set to prevent the AutoUpdate process from automatically detecting and offering product updates:
defaults write com.microsoft.autoupdate2 HowToCheck -string 'Manual'
Blocking Requests with a Firewall/Proxy
If your organization blocks requests to URLs via a firewall or proxy server be sure to configure the URLs listed in this document as either allowed, or block listed with a 40X response (e.g. 403 or 404). A 40X response will allow the Office applications to gracefully accept the inability to access the resource, and will provide a faster user experience, than simply dropping the connection, which in turn will cause the client to retry.
If your proxy server requires authentication, a 407 response will be returned to the client. For the best experience, ensure that you're using Office for Mac builds 15.27 or later, as they include specific fixes for working with NTLM and Kerberos servers.
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